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Guarantees |
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Best Price Guarantee Plus 10% - Find a Lower Price and We'll Beat It
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We are so confident in offering you the best deal on-line, that if you somehow find a better price on the exact same product, we'll not only matcht it, but beat it by 10% of the difference. For example, if you find a product for $130 that we sell for $150 then we won't just match the $130, we'll beat it at $128. We have gone to great lengths to browse the internet and review pricing from competing vendors everywhere. We strive to offer our customers the best value for the money and the best selection and service anywhere. We even match prices against EBAY and AMAZON.
Fine Print (Not so fine really. Jeez there's lots of rules!)
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The items must be exactly the same brand, color, part number, etc. We can't match the price of different product.
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The item must be in stock and available to ship from the other site. We can't match a price if getting it somewhere else isn't even an option. We may contact them to verify availability.
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The item must be NEW in original factory packaging with full factory warranty. We can't match 'like new', 'refurbished', 'like new in box', 'demo', 'clearance', 'close out', or any of those other fancy termed 'NOT NEW' items.
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The other site must be an authorized online dealer for that brand (verifiable with the manufacturer). This guarantees we're truly talking about the same product, not a low quality knock off, and that the offer is legitimate.
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Sellers on EBAY and AMAZON must also be authorized online delears for the item in question.
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We match the total price including shipping charges. Most of our items either ship free or have a reduced shipping rate available. We'll take that in to account when comparing prices on another site.
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The item on our site must include the Low Price Guarantee. Most items do.
- Guarantee is limited to one price match per identical item, per guest.
Enough Already! How Do I Get a Price Match?
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Chat: The easiest way to get a price match is in our live chat. Be ready with the URL of the site offering the item at a lower price. Use the chat button on the side of the page.
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Call: We can help you out right away! 785-841-1884
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Print: Print the page offering the item at a lower price and bring it to one of our Retail Showrooms.
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Leave a Message: If we are not open, just use the live chat button to leave us a message with the competitor's URL and we'll get back to you as soon as we can.
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Privacy Policy |
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We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect. |
Security |
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As for security? We're safe! You'll notice that once you proceed to 'Check Out' that the closed lock icon shows up at the bottom right of your browser. This indicates the use of 128bit Secure Socket Layers (SSL) being used to protect your private information that you provide to the site. We use the same level of security when we pull the information off for shipping. All of the credit card transactions are run by Authorizenet. If you have further questions or concerns please feel free to ask. |
Shipping Speed Guarantee |
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Any changes in your order after it was placed most likely resulted in at least a 1 day delay in shipping your product.
USPS Priority Mail is a 2-3 day shipping service (includes Saturdays as a shipping and delivery day). The package should arrive 2 to 3 days after the SHIPPING date which might be a day or two after order placement. This is not a guaranteed delivery time and packages may rarely take several weeks to show up. No shipping refunds will be given.
UPS Next Day Air has a guaranteed shipment time. Your package should arrive the day after the SHIPPING date which might be a day or two after order placement.
UPS 2nd Day Air has a guaranteed shipment time. Your package should arrive 2 days after the SHIPPING date which might be a day or two after order placement.
UPS Ground has a guaranteed shipment time. This shipping time does vary depending on your distance from our warehouse in Kansas. Make sure to check our UPS shipping chart for the UPS Ground shipping times.
UPS Shipping delays. UPS guarantees their posted shipping times to commercial and residential addresses. If the shipment takes longer than posted to arrive, the shipping is guaranteed. At your request, we will file a claim with UPS on your behalf. When UPS refunds the shipping we will pass that on to you. |
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