International Shipping |
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Additional Fees |
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There may be additional fees assesed at the time of delivery for international orders. Unfortunatley, we have no way to calculate or estimate the amount of the fees. |
Exchange Rate |
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We take payments for orders in U.S. dollars, and all cancellations/refunds are returned in U.S. dollars. A variance in these 2 amounts may occur as we have no control over exchange rate fluctuations. |
Freight Forwarders |
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Using a freight forwarder to ship items internationally complications not covered by Extreme Sports, Inc. (ESI). If a freight forwarder is used, the following terms will apply:
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ESI will not be responsible for damage or loss that occurs to goods after they are delivered to the freight forwarder. This means that ESI is not able to provide a replacement of, or refund for, any goods delivered to a freight forwarder. You should instruct freight forwarders to refuse goods that arrive damaged, and goods lost after being received by the freight forwarder will be your responsibility.
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You (or the freight forwarder if you so designate) become the exporter of the goods and are solely responsible for compliance with all export and import regulations, including all U.S. export regulations and the import regulations of the destination country. ESI must not be listed on any export or import documentation (e.g., import or export declarations, invoices, packing lists, etc.)
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Products exported by you through a freight forwarder may be returned, provided that you are responsible for all the costs associated with returning the goods to the U.S. You may locate our return address here. In addition, you become the exporter and importer of record of the shipment; title and risk of loss transfer to ESI upon receipt of the goods at our warehouse.
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International Shipping Methods |
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UPS International
UPS Worldwide Express 1-3 Business Days Delivery by 10:30 a.m. or 12:00 noon
UPS Worldwide Saver 1-3 Business Days Delivery by end of day
UPS Worldwide Expedited 2-5 Business Days Delivery by end of day
USPS International
Priority Mail International (PMI) Reliable, priority handling to over 190 countries worldwide. 6-10 business days Tracking to Major Destinations.
First Class Mail International Delivery varies by destination (1 - 4 weeks). No tracking available.
******NOT ALL METHODS ARE AVAILABLE TO ALL COUNTRIES |
International Shipping Policies |
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We gladly accept orders from all around the globe by internet or telephone.
International orders are defined as orders with ship-to addresses outside of the United States. International orders do not include orders being shipped to APO/FPO boxes.
When ordering, the recipient . . .
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is responsible for assuring that the product can be lawfully imported to the destination country prior to placing an order.
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is the importer of record
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must comply with all laws and regulations of the destination country
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is responsible for all Import Fees
In the event your order is seized in customs or rejected and returned to us, the customer will be held responsible for the unreturned merchandise and/or any and all freight charges associated with the order.
These terms and conditions are in addition to our standard Terms and Conditions of Use of our website. Pursuant to those terms, title and risk of loss for the items transfer to the recipient upon delivery to the common carrier in the United States. |
Limitations |
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For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate).
Certain items cannot be shipped internationally; this includes items under pressure such as 12 gram CO2 cartridges. We reserve the right to remove these items from your order prior to shipping or cancel an order that contains only these items. You will not be charged for items removed or cancelled orders. |
Privacy |
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Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Also, we may provide certain order, shipment, and product information to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws. |
Returns, Refunds, and Replacements |
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The above terms also apply to the shipment of any replacement product that might be shipped if there is a problem with the original shipment. If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our warehouse.
Orders stopped, held, damaged, or lost by customs will not be refunded. By placing an order you accept all risk and responsibility for the product once the order has been picked up by the freight carrier. |
Shipping Rates |
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Shipping is automatically calculated prior to submitting your payment information. To see the shipping rate information specific to your order's destination, simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and pricing.
Shipping rates and fees may vary depending on the delivery address for your order |
UPS Standard Brokerage Fees |
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UPS adds brokerage fees to all UPS Standard packages. This fee will be at least $10 and in some instances more. |
Do you ship to my country? |
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We currently ship to the following countries*:
Australia
Austria
Barbados
Belgium
Bulgaria
Canada
Chile
Colombia
Costa Rica
Croatia
Cyprus
Czech Republic
Dominican Republic
Denmark
Ecuador
Estonia
Finland
France
Germany
Greece
Guam
Guatemala
Hong Kong
Hungary
Ireland
Israel
Italy
Japan
Kazakhstan
Latvia
Lithuania |
Luxembourg
Malaysia
Malta
Mexico
Netherlands
New Caledonia
New Zealand
Norway
Pakistan
Panama
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Romania
Singapore
Slovenia
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
Turkey
United Kingdom
United States
Venezuela |
*If your country is not listed then we will not ship there. |
What are my payment choices? |
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For International orders our preferred payment methods are Wire Transfer and Money Order (We only accept payment in US Dollars). We also accept Visa, Mastercard, AMEX, Discover, and Paypal. For more information see the Payment Types help section. |
When will my order ship and what are my shipping charges? |
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Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order when all of the items you have ordered are in stock and ready to ship. |